Training centre: 100 Tesma Way, Unit 5, Concord 416-930-6180

Workplace sensitivity training for managers and workers

A live virtual course for managers and workers on respect, communication and understanding differences, so people with different backgrounds, beliefs and lifestyles work well together.

What you'll learn

  • The foundation for cultural competence and greater cultural awareness
  • Unconscious bias, and inappropriate comments and conduct
  • Gender differences in the workplace
  • Communicating across generations
  • Working effectively with members of the LGBT community
  • Respectful behaviour and professional boundaries
  • Recognizing discrimination and harassment
  • Resolving conflicts in the interest of all parties

For managers

Managers also learn how to set expectations for respectful behaviour and how to respond when concerns arise.

Need training for your team?

Tell us the course, how many people and when. We'll come back with dates and a price, at our Concord centre or at your workplace.