WSIB law and case management certificate course
A more advanced live virtual course on Ontario employers' WSIB legal obligations, the Operational Policy Manual and the Workplace Safety and Insurance Act, for professionals who manage complex claims.
What you'll learn
- Your WSIB legal obligations as an Ontario employer
- How the Operational Policy Manual guides practice and decisions
- How to interpret and apply the Workplace Safety and Insurance Act
Course modules
- WSIB legislation and regulations
- The WSIB claims process
- Case management principles
- Navigating disputes and appeals
- Best practices in case management
Topics covered
- Case management that reduces premium costs
- Communicating with injured workers
- Claim entitlement and eligibility for benefits
- Return-to-work obligations
- Common reasons claims are denied
- Objections and the appeals process
How you learn
Case studies, group discussion, practical exercises, poll questions and an interactive Kahoot quiz.
Who should attend
- Health and safety managers
- Human resources professionals
- Claims coordinators and disability management staff
- Managers and supervisors
- Payroll
- Business owners
Related courses
All virtual courses
OHS Management
Hazard control, JHSC requirements, accident theory and investigations for workplace leaders.
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OHS Law
Employer and supervisor duties under the OHSA, due diligence and accident investigations.
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WSIB Claims Management
Report and manage WSIB claims, plan return to work and reduce claim costs.
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Need training for your team?
Tell us the course, how many people and when. We'll come back with dates and a price, at our Concord centre or at your workplace.