Training centre: 100 Tesma Way, Unit 5, Concord 416-930-6180

WSIB claims management certificate course

A live virtual course on reporting and managing workplace injury claims. Learn the legislation, accident reporting, return to work and appeals so you can control the return-to-work process and reduce compensation costs.

Course modules

  • WSIB claims procedures
  • Roles and responsibilities
  • Claims management forms
  • Return-to-work procedures
  • WSIB reporting and critical injuries
  • Objections and appeals

Topics covered

  • WSIB reporting, claim entitlement and employer obligations
  • Mental stress claims
  • Early and safe return to work, and functional abilities
  • Working with a WSIB return-to-work specialist
  • Critical injuries and employer duties
  • Reducing lost-time claims and claim costs
  • Communicating with WSIB and keeping proper documentation
  • Claims management tips and best practices

How you learn

Realistic workplace scenarios, poll questions, group case studies, open discussion and an interactive quiz.

Who should attend

  • Human resources
  • Health and safety
  • Payroll
  • Supervisors and managers
  • Anyone responsible for injury and disability claims

Next dates

Need training for your team?

Tell us the course, how many people and when. We'll come back with dates and a price, at our Concord centre or at your workplace.