Training centre: 100 Tesma Way, Unit 5, Concord 416-930-6180

Workplace violence and harassment investigations certificate course

A live virtual course on conducting fair, thorough and legally sound investigations when a violence or harassment complaint comes in. Poor investigations increase your liability, hurt credibility and can poison the work environment.

Course modules

  • Employer legal duties under health and safety and human rights law
  • Running legally sound and defensible investigations
  • Investigator selection: internal or external
  • Consistent and objective interviews
  • A fair and compliant investigation report

Topics covered

  • Requirements under the Occupational Health and Safety Act and the Human Rights Code
  • Consequences of failing to investigate
  • Investigation standards, ethics and procedural fairness
  • Structuring effective, respectful interviews
  • Assessing evidence and credibility
  • Maintaining confidentiality
  • Writing the investigation report
  • Progressive discipline and remedial action

How you learn

Poll questions, group case studies, open discussion and an interactive quiz.

Who should attend

  • Human resources
  • Health and safety
  • Managers and supervisors
  • Workplace investigators

Next dates

Need training for your team?

Tell us the course, how many people and when. We'll come back with dates and a price, at our Concord centre or at your workplace.